Returns & Refund

1.Not satisfied with your order

If you are not satisfied with the purchase, please contact us within 7 days via support@lamyba.com. Our customer service team will review your request and send further instructions.

Refund:

We will notify you after receiving and checking your refund, and let you know if the refund is approved. If approved, you will be automatically refunded via the original payment method within 3-7 days.

 

2.Damaged items

If the product cannot be used due to defects or quality issues, please contact us via support@lamyba.com.

In order to give you a quick refund, please also attach a clear picture of the problem. After we confirm the situation, we will exchange the product for you immediately.

Shipping charge: it’s covered by Lamyba.

Note: This service does not include:

Accidental damage

Improper care

normal abrasion

 

3.Exceptions / non-returnable items 

If you ordered a custom-made product from lamyba.com, we're sorry but we can't accept your item for return.  All sales are final on custom-made items. No returns or exchanges.

 

Return address

For the return address, please contact customer service by email to obtain the address.（support@lamyba.com） Thank you！

 

4. Refunds 
We will notify you after receiving and checking your refund, and let you know if the refund is approved. If approved, you will be automatically refunded via the original payment method within 3-7 days.